Because rural areas traditionally have higher costs, some of the rates that rural providers charge to other carriers for completing calls are higher than those in more urban areas. Rural areas are more expensive to serve because of lower population density. Certain providers that route long distance calls do not wish to incur these higher charges so they either refuse to transport calls on certain rural telephone companies’ networks or they route the call in a way to try minimizing the cost called “Least-cost routing”.
Please let us know if you have this problem when calling us. If you let us know the date, time, and your phone service, we can file a complaint.
You can try to call again, or email us at office@sunrisegardensllc.com